Delete account and data

If you want to delete your Questika parent account and the data tied to it, follow the instructions below.

Delete a parent account in the app

To delete your parent account, open Questika in parent mode and go to Settings → Delete account.

  1. Review the deletion preview.
  2. Type DELETE to confirm.
  3. Confirm deletion. Questika sends the deletion request immediately and clears local app data from this device.

If you cannot access the app, contact us at so we can help you recover access or handle the request as a support fallback.

What data is deleted

  • The parent account (email, name, login data).
  • Child profiles that are only linked to this parent account.
  • This parent's active tasks, quests, collections, settings, pocket money configuration and balances.
  • If a child profile is shared with another active parent, deleting your parent account removes your access to that child profile, but the child profile remains available to the other parent.
  • Premium subscription (if active — note that you also need to cancel the subscription in Google Play / App Store separately).

Delete a child profile only

If you only want to remove one child profile, use Remove child profile in the app. This is separate from deleting your parent account.

Data that may be retained longer

In line with applicable laws, some data (e.g. system logs, billing data related to subscriptions) may be retained for the period required by law (usually up to 5 years). This data is minimized and pseudonymized where possible, retained only for as long as the law requires, and used solely to meet that legal obligation.

Questions

If you have any questions about account deletion, please contact us at .

Last updated: 28 June 2026